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PART 1. An Overview
1. The Nature of Management Control
2. Behavior in Organizations
3. Information
4. Goals and Strategies
PART 2. The Management control Structure
5. Responsibility Centers: Revenue and Expense Centers
6. Profit Centers
7. Transfer Pricing
8. Investment Centers
PART 3. The Management Control Process
9. Programming
10. Budget Preparation
11. Analyzing and Reporting Financial Performance
12. The Appraisal of Performance
PART 4. Special Management Control Situations
13. Management Control in Multinational Companies
14. Service Organizations
15. Nonprofit Organizations
16. Management Control of Projects
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