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Contents
Introduction
Part 1 Decision problems and decision—making procedures
1. Decision problems
2. Gole and problems—finding systems as requirements for the discovery of decision problems
3. Rational decision
4. Decision –making procedures
Part 2 A general heuristic decision—making procedure
5. Overview of the decision making procedure
6. Discovering and analyzing the decision problem
7. Developing and evaluating options
8. Establishing the overall consequences of the options and making the final decision
9. A case study illustrating the application of the procedure
Part 3 Special issues and approaches to resolving them
10. Decision sequences
11. Information procurement decisions
12. Collective decisions
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