Summary |
The innovations of the 21st century in the business sector and digitalization have added value to the insurance sector. The industry faces new business processes and new challenges. In view of increasing the growth of insurance industry and improving the quality of its process, it is indispensible to acquire and explore knowledge not only in the relevant field but also in technology. In this prospect, the dept of commerce - business process service has worked on to throw light on the concepts innovative practices in the insurance sector and application of technology in the insurance field and it has come out in the form of academic discussions and conference proceedings.
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