Summary |
It has almost completely changed the book and feel of banking. A significant development in this regard is the adoption of Core banking solutions (CBS) by banks. The core activities, presently being outsourced by India banks include hardware and software maintenance, hosting, management of data center operations, application support, disaster recovery facilities, management and monitoring, maintenance and management of ATM’s. some of its emerging opportunities exist in areas of e-banking initiatives, e-commerce outsourcing, complete outsourcing of the IT function and outsourcing the entre ATM set-up and operation to a third party.
Similarly, there is need to develop some visions for bank mergers and acquisition. At present, in India, most of the mergers in banking are based on expediency and to save some banks.
In the emerging market scenario for survival and growth, it is critical for a bank to align its vision, mission, goals and for more interaction with customers to build customer relationship banking.
The book will meet the growing interest of students, researchers, scholars, policy makers and general readers.
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