Summary |
The present book addressed many vital issues which reflect the vision of Indian banks like Indian Banking vision 2020, Indian banking in the emerging cut-throat competition, strong banking-policies and strategies, customer delight- A Mile-stone for banks, e-delivery channels in Banks, priority sector advances, HRM in banks and technology infrastructure management in banks 2020-future agenda. All the research papers indicate the bright future of Indian banking industry if we modify some of our policies.
There is a dearth of literature related to present theme and this book will be very useful for the banking industry, planners, policy makers, academicians, researchers and those who are interested in banking studies.
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