Summary |
This book is a comprehensive guide for understanding how people make decisions about others in organizations. Evaluating others is a key part of operating any organization. Industrial psychologists develop systematic procedures to help avoid human error in interpersonal judgment. Their standardized methods are typically applied to employee selection and appraisal. However, many decisions about people in organizations are made by employees and managers with no special training and no structured guidelines to eliminate human error. The chapters in this book offer ways to help organizational decision makers understand and improve the accuracy of their interpersonal judgments in structured and unstructured situations.
The chapters, written by leading social and organizational psychologists, begin with basic theory and research on person perception, social cognition, interpersonal judgment, and stereotypes.
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