Summary |
Hospitals are large and complex organizations, yet they function largely without the sophistication and technology inherent in other large businesses. In a time when well over half of all hospitals report negative operating margins, understanding how to drive down costs by achieving operational excellence is critical to the success of any large healthcare system.
Health Care Operations Management: A Quantitative Approach to Business and Logistics is the perfect tool for understanding the operational components of business management in health care. Covering everything from supply chain management to business process and service design, technology and systems, and performance improvement, this book delves into topics that are overlooked in most healthcare texts. The author thoroughly illustrates the value of sound operational management, helping both students and professionals create a competitive advantage for their organizations.
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