Summary |
The current trends are quite comforting the customer - but it does pose threats and problems to banks. IT is invading the banking sector, only banks, which use the right technology, could come out with success. Banks are required to restructure, reinvent and re-engineer themselves to reach the improved performance and record the competitive edge due to the introduction of information technology. E-baking being an important output of information technology, has ushered in an era which is transforming functioning of banks. The title in banking sector from traditional to modern e-banking is a welcoming sign due to multifarious advantages. But, in India banks are taking time to get rooted. It is hoped that the banks, in future will offer more e-banking services to keep pace with the growing needs and demands of potential customers.
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