Summary |
The contents of the book includes-
Division One Policy
Section I Different class of policies issued in India by general insurers vinay verma
Section II Product review of all new policies issued by general insurance in last few yrs. advantages/disadvantages in brief whether successful P.V.Sethu
Section III Fire insurance
Section IV Marine insurance
Section V Motor insurance
Section VI Engineering
Section VII Miscellaneous
Section VIII Rural insurance
Division Two Agents
Division Three Legal
Section I Insurance ombudsman scheme
Section II Ombudsman scheme for expeditious settlement of personal insurance claims as notified in the gazette of India on 11.11.98
Section III Lok adalat: Concept & its utility for settlement of T.P. motor claims
Section IV Consumer protection act, 1986
Section V Consumer courts in India
Section VI Consumer protection act, 1986 on insurance services: the new trends
Section VII Supreme Court case laws relating to MACT
Division Four Insureds
Section I Insureds/insurers duty of non disclosure in insurance Govind Johri
Section II Typical handling of difficult customers Anabil Bhattacharya
Section III What we desire from you, dear insurer - Indrani Banerjee
Section IV Insurance helpline
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