Summary |
Management is an art, not a science. It involves a great deal of uncertainty, ambiguity and guesswork. But over time this art form has developed a range of tools that can be deployed to guide and smooth the work of management practitioners. These tools are known and proven approaches to management issues and they will generate sound results. Authors call them management powertools. Many of these powertools still require a degree of judgment and at times a strong intuitive element to make them work to maximum effect. But they are the true ’tools of the trade’ for management.
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