Summary |
Chasing the Rabbit shows how to:
Build a system of “dynamic discovery” designed to reveal operational problems and weaknesses
Attack and solve problems at the time and in the place where they occur, converting weaknesses into strengths
Disseminate knowledge gained from solving local problems throughout the company as whole
Create managers invested in the process of continual innovation
Whatever kind of company you operate from technology to finance to health care-mastery of these four key capabilities will put you on the fast track to operational excellence, where you will generate faster, better results using less capital and fewer resources. Apply the lesions of Steven J. Spear’s and leave the competition in the dust.
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