Summary |
As observes of the HR profession authors have enormous confidence and hope for the future. In this book, authors lay out the pathway for that hope. Authors suggest the reasons why HR must matter to business leaders and ways in which HR can connect its work inside the organization to customers, investors, and community leaders outside. Authors define outcomes of good HR work not in terms of activities but organizational capabilities. Authors offer specific guidelines for transforming HR departments or functions. HR practices, and HR professionals. These guidelines redesign, reengineer, and upgrade the HR profession. We suggest specific roles for line managers, HR professionals, employees, and advisors to deliver on the hope of transformation.
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