Summary |
The contents of the book includes –
Chapter 1. Functions of the claim Department and the Adjuster
Chapter 2. The Importance and Meaning of Coverage
Chapter 3. The Importance and Meaning of Coverage, Continued
Chapter 4. The Meaning of Legal Liability
Chapter 5. The Meaning of Legal Liability Continued
Chapter 6. The Investigative Process
Chapter 7. Types of Claims Investigation
Chapter 8. The Evaluation and Settlement of Injury Claims
Chapter 9. When the Negotiation Process Breaks Down
Chapter 10. Reserving
Chapter 11. The Role of the Claim Department in the Company
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