ABOUT THE BOOK

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    Accession Number

 B1798

    Title

 Knowledge Management: System And Processes

    Author

 Becerra, Irma/ Sabherwal, Rajiv

    Publisher

 PHI Learning Pvt Ltd

    ISBN

 

     Summary

The purpose of this is to provide a thorough and informative perspective on the emergent practices in knowledge management. Information technology has been, and will continue to be, an important catalyst of this innovative field. The book is divided into three parts: Part I, Principles of Knowledge Management- This part provides a more detailed discussion of the concepts of knowledge and knowledge management and describes the key constituents of KM solutions including infrastructure, processes, systems, tools, and technologies. Part II, Knowledge Management Technologies and Systems- This section is devoted to a discussion of the underlying technologies that enable KM systems associated with the four types of KM processes. Part III, Management and the Future of Knowledge Management- Some of the issues related to management practices and the future of knowledge management are presented here.