Summary |
The book provides clear frameworks for identifying possible KM opportunities, specific guidelines for evaluating tools for implementing Km solutions. A repository of illustrations, caselets and examples have been included to elaborate the underlying concept.
The book
Outlines a clear step by step implementation methodology for those who wish to embark on a KM journey-right from creating a knowledge strategy and identifying the right KM projects-to making it work through the right technology and change management initiatives.
Contains an extensive discussion of usage trends the world over, coupled with a scientific tool evaluation methodology along with the functionally of a Tool Retrieval Engine.
Focuses on the development of knowledge portals to support and supplement market portals that link the firm with its customer and collaborative portals that link value chain.
Enables the KM technology evaluation process to lead to the final selection of the software tool set.
Describes certain decision enabling tools like the K-Gap Analyzer, which facilitates in arriving at very specific answers instead of generic guidelines.
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