Summary |
The Hidden Power of Social Networks offers the most comprehensive application of social network analysis-a technique that reveals who is connected to whom in large, distributed groups-to the work of managers and leaders. The book outlines a host of specific and inexpensive actions at the individual, group, and organizational levels that can help promote vibrant employee networks by:
• Bridging strategically important disconnects between departments or organizations
• Improving a network’s ability to sense and respond to opportunities
• Aligning the organizational context to energize and support networks
• Identifying overburdened employees and redistributing workloads
• Eliminating information bottlenecks
• Recognizing and supporting key “connectors”
• Pulling in peripheral people who represent untapped expertise
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