Summary |
Most of us know from experience that trusted colleagues help us to accomplish our work. We know that we respond differently and better to respect than to ridicule. Most of us know that the experience of working in isolation for any length of time can be lonely and dispiriting. We know too that we are more likely to give our energy, talent, and loyalty to an organization if those around us are helpful and honest as opposed to uncooperative and devious, and if the leadership of the organization takes a fair and equitable approach to the people who work for it. We know we do better work if we have a chance to get to know our coworkers rather than continually adjust to a changing roster of team members. Most of us would rather do good work than merely go through the motions in order to collect a paycheck. When we have lunch with colleagues or spend an hour in a hotel or airport lounge with them during a business trip, we usually talk about work: we wrestle with a stubborn problem together, describe an unusually successful (or disastrous) work experience, or exchange information on what has been going on elsewhere in the organization or the industry.
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