Summary |
This book focuses on two of those interactions: coaching and mentoring.
Coaching is an activity through which managers work with subordinates to foster skill development, impart knowledge, and inculcate values and behaviors that will help them achieve organizational goals and prepare them for more challenging assignments. Coaching is often the byproduct of performance appraisal. Most of the time, however, it takes place in the course of everyday business, whenever a perceptive manager sees a way to help subordinates do things better. The importance of coaching has grown as organizational structures have flattened and the necessity for continual learning is recognized.
Mentoring, like coaching, is a means of developing human resources. Mentoring is about guiding others in their personal quests for growth through learning. The mentor acts as a trusted guide, offering advice when asked and opening doors to learning opportunities when possible and appropriate. Unlike coaching, the initiative in mentoring comes from the person seeking greater understanding. The person-the protégé-must take responsibility for his or her own growth and development.
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