Summary |
In Redefining Health Care, Michael E. Porter and Elizabeth Olmsted Teisberg set forth a new vision of the health care system in which every actor is focused on improving value, as measured by health outcomes per dollar expended. The authors prescribe a powerful and actionable agenda for change.
In today’s dysfunctional competition, players strive not to create value for patients but to capture more revenue, shift costs, and restrict services. Competition takes place at the wrong levels and on the wrong things- between broad line institutions, in the provision of discrete services, and in local markets. Instead of rewarding good provider results with more patients, administrators make costly and ineffective attempts to micromanage care processes and second-guess provider decisions.
To reform health care, we must reform the nature of competition itself. Redefining Health Care describes how all participants- providers, health plans, employers, supplier, consumers and governments- can redefine their strategies, operating practices, and organizational structures to unleash stunning improvements in the health value delivered.
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